Isn’t it lovely? You guys have given us so much to do, that we must admit, that we cannot keep up anymore. Therefore we hired Søren, who has been working with us since this monday. And now that we’ve got some extra man-power, we’ve decided to let that come into your favor. Therefore we will do two things:
1) Scheduled opening hours in our support chat – every day!
2) More open support chat hours.
As of next monday the chat will be open 70 hours every week. The following times will apply:
Monday: 10am – 10pm
Tuesday: 10am – 10pm
Wednesday: 10am – 10pm
Thursday: 10am – 10pm
Friday: 10am – 10pm
Saturday: 11am – 4pm
Sunday: 11am – 4pm
And of course, our support ticket is open around the clock. It will mostly be Kim, Casper and Søren who will be operating the support chat, while Patrick and I will be on the 2nd row in the support ticket department.
So all in all – isn’t it lovely? I hope you think so – I know we do. Have a great day!